Overview

Welcome to Vantura. These Terms & Conditions (“Terms”) govern your access to and use of vantura.store and the products and services we offer (the “Services”). Vantura is a trading name of RCS Digital Pty Ltd (ABN 69 630 610 990) (“we”, “us”, “our”), and this store is powered by Shopify. By visiting or purchasing from our store, you agree to these Terms and our Privacy Policy. If you don’t agree, please don’t use the Services.

1. Eligibility & accounts

You must be at least the age of majority in your state or territory of residence to purchase. You’re responsible for the accuracy of the information you provide and for keeping your account credentials secure.

2. Our products & health information

Vantura sells oral-care and breath-freshening products for everyday use. We make reasonable efforts to display products accurately, though colours and appearance may vary by device. Our products are everyday oral-care items and are not intended to diagnose, treat, cure or prevent any disease or oral-health condition. Always follow the directions for use. The information we provide is general in nature and is not a substitute for professional dental or medical advice — see our Disclaimer.

3. Orders & acceptance

When you place an order you make an offer to purchase. We may accept or decline any order at our discretion, including suspected fraudulent orders. Your order is accepted when we confirm it and process payment. We may limit quantities or discontinue products at any time.

4. Pricing, payment, bundles & multi-pack discounts

Unless stated otherwise, prices are in Australian dollars (AUD) and may change without notice. You warrant that any payment information you provide is accurate and authorised.

Vantura may offer one-time purchase discounts on bundles, kits and multi-packs of eligible products. The applicable discount and final price are displayed on the product page and at checkout at the time of purchase. Unless clearly identified as a subscription, these are single charges with no recurring billing. Discounts and bundle pricing may change or be withdrawn at any time without notice; the price shown at checkout when you place your order is the price you pay.

International orders may be subject to import duties, taxes or customs fees charged by the destination country. These are the customer’s responsibility. All Vantura orders ship free with tracking worldwide — no shipping fee is added at checkout.

5. Subscriptions & auto-renewal

By purchasing a subscription product from Vantura, you expressly agree to the following:

Recurring billing. Your subscription automatically renews at the delivery frequency you select (for example every 30 days). Your nominated payment method is automatically charged at each renewal unless cancelled beforehand.

Subscription discount. Subscription purchases include the discount displayed at the time of purchase off the standard single-unit price on every delivery, provided in exchange for agreeing to recurring billing. Discount rates may be updated from time to time; any change will be communicated before it takes effect.

Renewal reminders. We send a reminder email to your nominated address approximately 3 days before each scheduled renewal, so you have time to make changes or cancel before being charged.

Managing & cancelling. You can cancel or change your subscription at any time by logging into your account or emailing info@vantura.store. To avoid being charged for the next cycle, cancellation requests must be made at least 48 hours before the next scheduled billing date. It is the customer’s responsibility to manage their subscription before each billing date.

Processed orders. Once a subscription renewal has been processed, fulfilled or shipped, it is handled under our Return & Refund Policy — the same consumer guarantees apply if an item is faulty, damaged or not as described.

Billing disputes. Subscription billing is clearly disclosed at the time of purchase, and your opt-in to recurring billing is recorded when you subscribe. Please contact us at info@vantura.store to resolve any billing concern before initiating a chargeback for a valid renewal — most issues can be resolved within one business day.

Failed payments. If a payment fails, we may retry the charge. Continued failed payments may result in your subscription being paused or cancelled.

6. Shipping & risk

All orders ship free with tracking worldwide. Delivery times are estimates only. Risk of loss passes to you once we hand the goods to the carrier. See our Shipping Policy.

7. Returns & refunds

Because our products are sealed oral-care items, we don’t require items to be posted back; quality issues are resolved from a photo or short video within 30 days of delivery. Full details, including change-of-mind and your consumer-guarantee rights, are set out in our Return & Refund Policy.

8. Intellectual property

All content and trademarks on the Services — including text, images, branding, logos and graphics — are owned by Vantura or its licensors and protected by Australian and international law. You may use the Services for personal, non-commercial purposes only and may not copy, reproduce or exploit any part without our written consent.

9. Acceptable use

You agree not to use the Services unlawfully, to infringe others’ rights, to transmit malicious code, to scrape or harvest data, or to interfere with the operation or security of the Services.

10. Third-party links & tools

The Services may link to or include third-party websites and tools provided “as is” without warranty. We’re not responsible for third-party content or services.

11. Disclaimers

To the extent permitted by law, the Services and products are provided “as is” and “as available” without warranties of any kind. We don’t warrant that the Services will be uninterrupted or error-free.

12. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Where permitted, our liability for a breach of a guarantee is limited (at our option) to replacing or repairing the goods, supplying equivalent goods, or paying the cost of doing so.

13. Limitation of liability

Subject to clause 12 and to the extent permitted by law, Vantura is not liable for any indirect, incidental, special or consequential loss arising from your use of the Services or products.

14. Indemnity

You agree to indemnify Vantura against claims, losses and costs arising from your breach of these Terms or misuse of the Services.

15. Termination

We may suspend or terminate your access to the Services at any time, including for breach of these Terms. Terms that by their nature should survive termination will continue to apply.

16. Governing law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales.

17. Changes

We may update these Terms at any time by posting the revised version on this page. Continued use of the Services means you accept the changes.

18. Contact

Questions about these Terms? Email info@vantura.store or write to RCS Digital Pty Ltd trading as Vantura, 44 Pine Ave, Davistown NSW 2251, Australia.